Accessibility Commitment at Abbey Wood Florist

Accessibility Statement for Abbey Wood Florist

Abbey Wood Florist is committed to providing an inclusive and accessible online experience for all visitors and customers. Our goal is to ensure that everyone in Abbey Wood can browse, select, and order flowers from Abbey Wood Florist online with ease and confidence, regardless of their device, browser, or level of ability. This accessibility statement explains the measures we take to make our website as accessible and user-friendly as possible.

Our Accessibility Standards

The Abbey Wood Florist website aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognised internationally as the benchmark for creating accessible digital content. By following WCAG 2.1 AA, we work to ensure that our online ordering experience is perceivable, operable, understandable, and robust for a wide range of users, including people with visual, auditory, motor, and cognitive disabilities.

Our accessible Abbey Wood Florist website is reviewed regularly so that we can identify potential barriers and make improvements. We aim to implement best practices across the site, including clear navigation, consistent layouts, and well-structured headings to support both keyboard navigation and assistive technologies.

Screen Reader and Keyboard Compatibility

The Abbey Wood Florist website is designed to be compatible with commonly used screen readers and assistive technologies. We use semantic HTML wherever possible, including appropriate headings, lists, labels, and alt text for informative images, so that screen reader users can understand our content and complete online orders effectively.

In addition, Abbey Wood Florist strives to ensure that all key functions, including browsing bouquets, viewing product details, adding items to the basket, and completing checkout, can be accessed via a keyboard alone. This helps customers who cannot use a mouse to order flowers from Abbey Wood Florist online independently.

High Contrast and Visual Clarity

To support users with low vision or colour vision deficiencies, the Abbey Wood Florist website employs a high contrast design for important elements such as text, buttons, and key navigation items. We use legible font sizes, clear spacing, and sufficient contrast between text and background to improve readability.

We avoid relying on colour alone to convey important information, and we aim for a clean, uncluttered layout so that customers can quickly find the Abbey Wood Florist arrangements and services they need. This focus on visual clarity helps all Abbey Wood customers order flowers online with comfort and ease.

Ongoing Improvements and Testing

Accessibility is an ongoing process at Abbey Wood Florist. We periodically review our website, test new features, and consider feedback from users to identify areas where accessibility can be improved. As standards evolve and new technology becomes available, we will continue to adapt our accessible Abbey Wood Florist website to better serve all visitors.

If we become aware of any accessibility issues that may affect your ability to order from Abbey Wood Florist, we will look into them promptly and work towards a suitable solution. Our objective is to minimise barriers and create a smooth, accessible experience for everyone in Abbey Wood and beyond.

Contact for Accessibility Issues

If you encounter any difficulty using the Abbey Wood Florist website, or if you have suggestions that could help us improve the accessibility of our online service, we welcome your feedback. Please contact us using the contact form or contact details provided on our website. When you get in touch, it is helpful if you can describe the page you were using, the issue you experienced, and any assistive technology or browser you were using.

Your feedback is valuable in helping us ensure our accessible Abbey Wood Florist website enables all Abbey Wood customers to browse our floral collections and place orders online with ease.